1. Q: Are you a factory or trading company?
A: We are a factory.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Dongguan City, Guangdong Province, China, close to Guangzhou and Hongkong. You can fly to Hongkong, Guangzhou or Shenzhen airport directly. You are warmly welcome to visit us whenever you are available!
3. Q: What is the raw material of your products?
A: As general, the raw material of steel code is Q235. Other steel is also available to clients’ requirements.
4. Q: What is the term of payment?
A: As general, 30% T/T down payment and balance before shipping.
5. Q: What is delivery times
A: It depends on the order quantity and racking types. As general, within 25 days, for ordinary order quantity of Pallet Racking .
6. Q: Which port will be used as loading port?
A: Guangzhou port, the closest port to us, is strongly recommended as loading port. Shenzhen port is also available, but not recommended because of much higher in-land trucking transportation costs from our factory.
7. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.
8. Q: Are samples available?
A: Yes. Short sections of samples could be provided, they are free of charge, but international courier is on clients' cost.
9. Q: How can I get your quick quotation on my pallet racking project?
A: As different clients and projects have different needs of racking dimensions and specification, as general, for quick quotation, we need to know following info,
- Required Pallet Racking Dimension: Height*Depth*Length?
- Number of Tiers?
- Loading Capacity of each tier?
- Racking Quantity?
- If you are not very sure of above info, please just let us know your storage needs. Accordingly, we'll be happy to provide with our professional proposed racking solutions for your kind reference.
Please feel free to contact us now, if you have any inquiry or question